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Richmond Paper & Ink
Client Stories
At Richmond Paper and Ink we have dedicated customers who trust our personal service year after year – … “Doing business for 15 years, great service, reasonable prices, Norma (sales rep) personable and great!” Gregg W.
Our Customer Service Reps make all the difference at Richmond Paper and Ink. We go that extra step to make sure that you are satisfied with your order. We will even call you back when it’s time to reorder your paper and ink supplies. Sandy H. says, “ Personal service. I have been doing business over 10 years with Richmond Paper and Ink. Richmond goes above and beyond in service. Reminder calls are a plus”!
Richmond Paper and Ink has more than twenty years of experience to back up our service. This means that you come first with our combined knowledge of products. Our Customer Service Reps know exactly what you need - …“I like that Richmond knows our products. We have been doing business with Richmond Paper and Ink for 13 years. It’s a great relationship. “They are always there when I need them with the best service.” Jackie. S
Our management team makes all of the difference at Richmond Paper and Ink. Paul and Tarrie Richmond have created a successful business that customers, like you, can trust. When asked, John J. replied, “We have been doing business with Richmond Paper and Ink for over 10 years. I like doing business with, the owner, Paul. He is a man of his word. He has the best prices and great service. He helps me whenever I need it”.
Our specific knowledge of paper, ink, POS supplies, toners and so much more will keep you coming back again and again.…”I enjoy working with Richmond Paper and Ink. For over 15 years, they know the specific item I need. I can still remember when we started buying products from Richmond. I will not buy from anyone else. Bill B.
Valerie S. gets right to the point by saying that she is very satisfied with Richmond Paper and Ink’s quality of products, our pricing and our highest standard of service. … “Product is good, great quality... Richmond Paper and Ink has good pricing… And, a high level of service”… Dedication, customer loyalty and honest low prices are the reason why Richmond Paper and Ink customers are happy.
We know that your time is more than important to you and our business. Richmond Paper and Ink values you and your time. You are our top priority before and after you order you paper and you ink. “I buy from Richmond because of their fast service. When I order, I do not have to second guess. I know that I will receive what I ordered - within the time promised. Richmond is very understanding and willing to go the extra mile!”… Loydia R.
We currently purchase our credit card thermal rolls and toner from Richmond Paper & Ink. Let me tell you… I always have a pleasant experience when I place an order with their customer service representatives. I have never had a bad experience or an incorrect order since my first purchase back in 2004. I even receive courtesy calls from the owner himself, which is honestly the best way an individual should run a business as they actually take the time to get to know their customer’s and he is always trying to get me the best deal he can offer the company. It has always been a pleasure every time I speak with him and his customer service representatives. It’s great to know you can count on good service and people that show a concern for your needs. Barbara C.
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Richmond Has It!
Dedication to Customer Service…
At Richmond Paper and Ink, we are serious about customer service. We want to hear from you. Tell us about your experiences with our company – the good, the bad, the unique…
In San Antonio, Call: 210.650.9500
Toll Free: 800.245.7426
Fax your questions and orders: 210.650.9734
Or write to: sales@richmondpaper.com
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